The iPod Touch sucks!
Sorry for the childish title, but I am genuinely upset today. The other day I thought I would get a nice gift for my fiancé, just because. So I go on down to the closest Apple store at our local mall. I walk in and was nicely greeted by a younger attractive female Apple employee , she asks me if she could help with anything, and I told her that I would like to purchase an iPod Touch. So she grabs one from the back and then I proceed to check out. Before I pull out of the mall’s parking lot I get it out of the box to make sure it powers up. But I really just wanted to play with it before I handed it over to my fiancé. So it powers up fine, and the UI is glorious.
I get home and I am so excited to give it to her, but before I give it to her I was going to load a bunch of her favorite tunes. So I take it out of the box once again, plug it in via USB, power it on, and then hear this weird sound. I instantly knew it was dead.
So I called Apple support, and once again was helped by a very nice technician. The technician and I came to the conclusion that the device would not power up properly. The tech told me I could either send it in, or I could take it back to my local Apple store. I pack everything back up and drive back to the mall and tell them it is dead and they go through the process of trying to get it to boot up. I was so upset at that point I told them I just wanted my money back and I did not want to exchange the device.
I had plans for a great review of the iPod Touch, but after I saw some of the recent articles of the iPod touch being either DOA or people getting a dead touch screens it made me think a little more about the iPod Touch and Apple.
They usually have great products, the concepts, the user friendly UI’s, but the actual hardware sometime just “Sucks”! With all the reports of bad touch screens, bad monitors in the new iMac’s, bad batteries in everything, overheating in the notebooks; it just makes me go mad. But I have found out why consumers keep on going back to Apple, it’s because of the employees, the support, and just how friendly and attractive their employees at the point of purchase are. But today I’m not going to be that sucker, we are sticking it out with our Zunes! Sorry Apple.
September 16th, 2007 at 1:16 am
Hmm… “I just wanted my money back…” I assume you had to pay the 10% restocking fee?
September 16th, 2007 at 4:31 am
Yes I did. I will have to check my return receipt but I actually think it is 15% now, not 100% on that though. I didnt want to mention that though, mainly because I wanted to look like a badass in the court of public opinion. But yes I did, I didnt even care at that point. Right now I look back it saying why didnt I just exchange it for the new nano or another touch, but I am so livid with Apple right now I could care less.
October 5th, 2007 at 7:12 am
You should never, EVER have to pay a restocking fee on a defective product. You should have absolutely refused to do so and in fact you should go BACK and DEMAND your money back.
October 5th, 2007 at 11:23 am
Wow, apple REALY sucks!
i’m glad i got my zune, microsoft is so much better!
Steve jobs seceratly shoves all his iProuducts up his ass before selling them.
October 16th, 2007 at 9:37 pm
But how can you check the ui in the parking lot, if the ipod touch requires that you must connect to itunes before it will let you do anything?
October 31st, 2007 at 11:29 am
Read it http://www.tuaw.com/2007/09/14/ipod-touch-requires-itunes-account-to-use/ Thats how. You dont have to connect it to itunes just to use some the UI…….
November 2nd, 2007 at 10:36 pm
[…] About two weeks ago I broke down, again. By that I mean Apple’s shiny dark magic took over my thought process. I did not even know what happened; it was like I was in a trance. I found myself standing outside an Apple store with an iPhone in my right hand and my soul in the other. I turned around to look into the store and all that I saw were droves of people that looked the same, everyone was just a walking Gap commercial. I then saw myself in the window; I had my black hood up with my black Boston cap on, and my black down vest on. I looked like I usually do, but something happened to me at that moment. I knew in my heart I was different then these people, I was an individual, not some drone. But what the hell was I doing buying this novelty that I swore I would never touch ever again? I walked through the mall talking to myself and my conscience was fighting itself. Deep down my heart was telling me to go back and return it. One side was saying “Yo dude, this device is going to bring so much trouble in you life”, and the other was saying to me “All your friends will finally think you are cool”. Steve Jobs and the Cupertino soul reapers got the best of me that day, but it will never happen again! […]