The iPod Touch sucks!
Saturday, September 15th, 2007Sorry for the childish title, but I am genuinely upset today. The other day I thought I would get a nice gift for my fiancé, just because. So I go on down to the closest Apple store at our local mall. I walk in and was nicely greeted by a younger attractive female Apple employee , she asks me if she could help with anything, and I told her that I would like to purchase an iPod Touch. So she grabs one from the back and then I proceed to check out. Before I pull out of the mall’s parking lot I get it out of the box to make sure it powers up. But I really just wanted to play with it before I handed it over to my fiancé. So it powers up fine, and the UI is glorious.
I get home and I am so excited to give it to her, but before I give it to her I was going to load a bunch of her favorite tunes. So I take it out of the box once again, plug it in via USB, power it on, and then hear this weird sound. I instantly knew it was dead.
So I called Apple support, and once again was helped by a very nice technician. The technician and I came to the conclusion that the device would not power up properly. The tech told me I could either send it in, or I could take it back to my local Apple store. I pack everything back up and drive back to the mall and tell them it is dead and they go through the process of trying to get it to boot up. I was so upset at that point I told them I just wanted my money back and I did not want to exchange the device.
I had plans for a great review of the iPod Touch, but after I saw some of the recent articles of the iPod touch being either DOA or people getting a dead touch screens it made me think a little more about the iPod Touch and Apple.
They usually have great products, the concepts, the user friendly UI’s, but the actual hardware sometime just “Sucks”! With all the reports of bad touch screens, bad monitors in the new iMac’s, bad batteries in everything, overheating in the notebooks; it just makes me go mad. But I have found out why consumers keep on going back to Apple, it’s because of the employees, the support, and just how friendly and attractive their employees at the point of purchase are. But today I’m not going to be that sucker, we are sticking it out with our Zunes! Sorry Apple.


